Return Policy
Return Policy
We want you to love every piece from Miekki, and we stand behind the quality of our products. If something isn’t quite right, we’re here to help.
🕒 Return Window
We accept returns within 14 days of delivery. To be eligible for a return, items must be:
Unworn and unwashed
In original packaging with tags attached
Free from stains, scents, or damage
Please note: Final sale items, swaddle blankets, and accessories are not eligible for return due to hygiene reasons.
💌 How to Start a Return
To begin a return, please email us at help@miekkibaby.com with:
Your order number
The item(s) you’d like to return
The reason for the return
Once approved, we’ll email you a return shipping label (via USPS). The cost of return shipping will be deducted from your refund unless the return is due to a damaged or incorrect item.
💵 Refunds
Once we receive and inspect your returned item(s), we’ll issue a refund to your original payment method. Please allow 5–10 business days for the refund to appear on your account.
📦 Exchanges
At this time, we do not offer direct exchanges. If you’d like a different item, please return the original and place a new order.
❗ Damaged or Incorrect Items
If you received a defective or incorrect item, please email us within 3 days of receiving your order at help@miekkibaby.com. Include your order number and a photo of the issue, and we’ll make it right.